> For the complete documentation index, see [llms.txt](https://partneramp.patchmypc.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partneramp.patchmypc.com/using-the-portal/request-renewals.md).

# Request Renewals

You can quickly **request renewals for your current customers** by selecting "**Request Renewal**" next to the customer.&#x20;

{% hint style="info" %}
You can use the search bar to filter your customers too if you have quite a few! 😄
{% endhint %}

Begin by selecting "**Request Renewal**" next to the customer you'd like to request a renewal quote for.

<figure><img src="https://613289101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYf7C9WTutxmoxehNn2%2Fuploads%2FgU8AEnjNRig8FxL4BGVh%2Fimage.png?alt=media&amp;token=7d5e0bd5-067b-4ec9-9dac-b3866e8ba331" alt=""><figcaption></figcaption></figure>

Select the **subscription level** from the dropdown.

{% hint style="success" %}
The current subscription level will be to the left in the "Current Subscription Level" field.&#x20;
{% endhint %}

<figure><img src="https://613289101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYf7C9WTutxmoxehNn2%2Fuploads%2FBJsgnacmSqvFlEM6QAAM%2Fimage.png?alt=media&amp;token=2eb78214-84d0-4011-8218-6f7683ee763f" alt=""><figcaption></figcaption></figure>

Select the **subscription length** (1, 2, or 3 years).

<figure><img src="https://613289101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYf7C9WTutxmoxehNn2%2Fuploads%2FS6qdnaMOCO5ndyWSXq7x%2Fimage.png?alt=media&amp;token=974c0a52-9439-4f8a-a92a-9a6da2df0a4a" alt=""><figcaption></figcaption></figure>

Enter the **device count**.&#x20;

{% hint style="success" %}
The current device count for the customer will be in the "Device Count" field to the left.&#x20;
{% endhint %}

<figure><img src="https://613289101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYf7C9WTutxmoxehNn2%2Fuploads%2FvoW8sJbjx3hg4X8kW9gw%2Fimage.png?alt=media&amp;token=368a5758-237a-4166-97a9-0a28453729f9" alt=""><figcaption></figcaption></figure>

Enter the **invoicing email**.&#x20;

{% hint style="info" %}
If we already having the invoice email on file, it won't create a duplicate, but this confirms we have the right one!&#x20;
{% endhint %}

<figure><img src="https://613289101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYf7C9WTutxmoxehNn2%2Fuploads%2FJdjOmt67ikfF68Q3T9qM%2Fimage.png?alt=media&amp;token=45120a35-29f1-42a2-8c97-81ba228c1b71" alt=""><figcaption></figcaption></figure>

Select "**Submit Quote Request**" to send the request!&#x20;

<figure><img src="https://613289101-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MYf7C9WTutxmoxehNn2%2Fuploads%2FPitVqHpmXdL4XAGwRShN%2Fimage.png?alt=media&amp;token=08de3def-37ba-4349-a6fa-59955fdc7d84" alt=""><figcaption></figcaption></figure>

You will receive the message below to **confirm your quote was submitted successfully**, and a member of the sales team will respond shortly with your quote!

![](https://613289101-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MYf7C9WTutxmoxehNn2%2F-MdDxaMbv3kCNcDZn4-B%2F-MdECzECOJR61zqSnUa_%2Fimage.png?alt=media\&token=17dadd5d-3d81-44bd-936a-de51af674db6)

{% hint style="success" %}
If you need multiple quotes for the same end user, select "OK" and change the details. You can select "Submit & Back" again, and we will receive the additional quote request!&#x20;
{% endhint %}
